Weekly Recap – February 23, 2015

Ellyn Davidson 02/27/15 - 2:50 pm

Social media is constantly evolving, with vigilant bloggers following every new app, rule and Facebook flicker. We sift through hundreds of blogs weekly to keep on top of developments and seek out new client opportunities. It’s our job. And we like to share. So, don’t fret about what you might be missing. We’ve got your Cliffs Notes.

Customer Service and Social Media in 2015
As more consumers take to social media to communicate and complain to businesses, there is more of a need for social media teams to be trained in customer service tactics and techniques.

customer service and social media

The Ultimate Guide to #Hashtags [INFOGRAPHIC]
Twitter, Facebook, and Instagram all have varying rules when it comes to the hashtag.

How Marketers Can Leverage Instagram And Other Visual Sites
The number of social media outlets is proliferating and yet, each one has a different audience, a different way to engage, and different measures of success.

The Potential of Social Media (for #B2B Marketers) [Infographic]
Did you know that more than nine in ten business to business (B2B) marketers say that increased exposure is the number one benefit of social media?

Will Pinterest Reach Its Potential in 2015?
What Pinterest lacks in size compared with Facebook, Instagram and Twitter, it makes up with marketing opportunities.

The 6 Values Held By Millennial Customers: How Well Does Your Company Stack Up?
Millennials, also known as Gen-Y, are the largest generation by far in U.S. and world history.  

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