This healthcare system treats patients as valued customers.

"I love not knowing exactly how much my visit is going to cost."

"I love being uninformed and totally uninvolved with my healthcare."

"It feels great when my doctor gives me a diagnosis without making eye contact."

Said no one ever. That’s why North Memorial Health has launched a new brand campaign to humanize the healthcare experience for patients. In a series of online videos, the healthcare system addresses patients’ concerns and real-life, relatable experiences with humor.

This healthcare system treats patients as valued customers.

North Memorial Health’s message focuses on ensuring their patients are and continue to be heard.

For more on healthcare marketing trends and insights, sign up for our monthly edition of the Brogan Healthcare Checkup.

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