Blog Category: Insights & Trends

Customer loyalty is a long, winding road. Ask a banker.

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Bank customers of all ages want financial tech and branches, too. This according to the ForeSee Experience Index (FXI): 2017 Banking Report (and the construction of new branches everywhere). To discover how customers bank today, the ForeSee followed 4,000 consumers … Read article

Emojis are not for every brand. Here’s why.

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Emojis are taking over e-mail subject lines everywhere. A study by Appboy finds that the volume of “active customer messaging campaigns that include emojis” grew by 609 percent in just one year (June 2015-June 2016). And why not? Most people … Read article

Lyft + Taco Bell: A boozy love story.

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What do Lyft and Taco Bell have in common? Late-night customers. The ride-hailing company and fast food chain put passenger and diner together after months of informal research.  Introducing “Taco Mode,” an in -app option for Lyft passengers. “We realized … Read article

8 signs your website is past its prime.

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Time is not kind to websites. In the course of a year or even months, a high performing site can be dealt brutal blows that negatively impact results. Your organization may shift focus, launch new products and services, invest in … Read article

Marketing vasectomies with bros and beer.

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Vasectomy is more effective, cheaper and safer than female sterilization. That’s why it’s the preferred choice for birth control in many countries like Canada and the U.K. But not the U.S. In fact, female sterilization is twice as popular as … Read article

Sex may be memorable but does it sell?

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Consumers remember sexy ads, but they’re fuzzy on the details—like product and brand. This according to a study published at ScienceDaily.com. Researchers considered 78 peer-reviewed advertising studies published over three decades, measuring consumer recall among men and women. “We found … Read article

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